Frequently Asked Questions
Everything you need to know about Air Wick Scented Oils and our home fragrance delivery service.
How long do Air Wick Scented Oil refills typically last?
Each Air Wick Scented Oil refill provides up to 60 days of continuous fragrance when used on the lowest setting of your warmer.
What is your shipping policy for home fragrance products?
We offer standard shipping across the continental US, with free delivery on orders over $35. Most orders are processed within 24-48 hours and arrive within 3-5 business days.
Can I return a fragrance if I don't like the scent?
Yes, we offer a 30-day satisfaction guarantee. If you are not satisfied with a scent, you can return the unused portion in its original packaging for a full refund or exchange.
Are Air Wick Scented Oils safe to use around pets?
Our products are safe when used as directed. However, like all air fresheners, they should be used in well-ventilated areas, and the plug-in devices should be kept out of reach of pets and children.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do your scented oils fit in all types of warmers?
Our refills are specifically designed for use with Air Wick Scented Oil Warmers. We recommend using only Air Wick refills with Air Wick devices to ensure optimal performance and safety.